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  3. Algolia Support: FAQs

Algolia Support: FAQs

How to contact support? - How Support can help?

  • Guide for filling in the Algolia Support Contact Form
  • What Algolia Products are supported by the Algolia Support Team?
  • My domain is changing, do I need to let Algolia know?
  • Why am I getting a security warning about polyfill.io?
  • Should I open a GitHub issue or open a support ticket?
  • How do I prevent an inactive application on a free plan from being removed?
  • Why are modifications/customizations of Algolia Shopify template files unsupported?
  • What to do if you are having trouble logging in to create a ticket?
  • How can support help?
  • How many questions per ticket can I ask?
  • How long can be ticket be on hold?
  • What is the standard SLA?
  • How to contact support?
  • Should I ask Support about a Github issue?
  • Can the Algolia Support team re-index my data?

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