Synonyms help improve search relevance by allowing different terms or phrases to return the same results. However, their behavior may occasionally produce unexpected results, particularly when used in conjunction with features such as rules.
Below you can find common questions, limitations, and troubleshooting scenarios to help you understand how synonyms behave and how to diagnose and mitigate issues effectively.
Understanding Synonym Behavior
How synonyms are processed by the engine, including common limitations related to matching, tokenization, and query processing.
- Why is my multi-word synonym not matching as expected?
- Why is my compound word synonym not matching as expected?
- Why are typos not applying to synonyms?
- Why are my synonyms with special characters not working?
- Why is my synonym suggested multiple times in the query alternatives?
- Do synonyms work for facet value searches?
Synonyms and Rules
How synonyms interact with rules, including important limitations around how rules are triggered and evaluated.
- Why is my synonym not triggering a rule condition?
- Why does my rule not trigger for indirect synonym plural matches?
- Why isn’t my rule being triggered when the query is a synonym or plural of the query condition?
Managing and importing synonyms
How to manage synonyms, including importing via CSV
- Is there a limit for synonyms?
- Why do synonyms uploaded via CSV not overwrite existing ones?
- Why am I unable to upload CSV file for synonyms?
Dynamic Synonym Suggestions (AI Synonyms)
How our AI-powered Dynamic Synonyms work, including how they are generated and managed.