In cases where you have set the configuration to Hide all out of stock items in search results on your Shopify store, you may encounter a scenario where products that have 'Track quantity' disabled are not retrieved either.
Even if 'Track quantity' is disabled, Shopify keeps a record of the last stock this product had on the inventory_quantity attribute. Additionally, Shopify continues to subtract inventory_quantity whenever someone purchases your products. Once the inventory_quantity is set to 0 (or a negative number) it will be filtered out by the filter that is applied on our end to hide all out of stock items:inventory_quantity > 0.
Because of this reason, resolving the issue to both hide your out of stock products and retrieve untracked products with accuracy is not something that Algolia can resolve.
Even though it is not ideal, there is a workaround that should help to display accurate results for this scenario. In this case, you would need to re-enable 'Track quantity' on your products, set the stock quantity to a high number (e.g. 99999) and then untrack them again.