How do I troubleshoot an out of sync item in Magento? August 16, 2022 20:34 Updated First, index the item over using the SKU re-indexing form. See whether an error pops up indicating the reason the issue occurred. Information on the indexable products is here.We recommend reviewing this guide on "out of sync data". Related articles Is there a size limit for my index/records? How can I troubleshoot issues using the Search API Logs in the dashboard? How do I get all facet values available in my hits response? Can I use React InstantSearch with Next.js? How do I switch my plan to Free?