We have been made aware that some individuals are falsely representing themselves as Algolia in order to trick individuals into sending them money with promises of a job or other opportunity/payment. If you have encountered any requests like this please be aware that:
- We will never ask you to send us money in relation to any jobs or hiring at Algolia or ask you to wire money, buy gift cards, send cryptocurrency, or change billing details through informal channels such as Whatsapp or other messaging services.
- All correspondence with our recruitment team will be from individuals with an @algolia.com email address or via LinkedIn where you can look for the verification badge on their LinkedIn profile
- Our job postings may appear on third-party job boards, but the best way to apply safely is directly through our careers page https://www.algolia.com/careers
- All correspondence with our Support team will be via our support center at https://support.algolia.com/
If you have any concerns:
If you have any suspicions at all about a communication you have received then please do not hesitate to reach out to our support team who can confirm the validity of any request you have received.
However, because such fraud does not operate through Algolia infrastructure or Algolia-controlled websites, we are not able to investigate these incidents from our side, recover funds, or take direct action against the perpetrators.
What you can do next:
- Preserve evidence: keep emails, messages, phone numbers, transaction details, wallet addresses, URLs, screenshots, and any files shared.
- If money or account access is involved: contact your bank or payment provider immediately.
- Report it to the relevant authority in your country (links below).
Online reporting portals:
- Europe: Europol (links you to the correct national reporting site): https://www.europol.europa.eu/report-a-crime/report-cybercrime-online
- United Kingdom: https://www.reportfraud.police.uk/
- Netherlands: https://www.politie.nl/en/topics/report-a-crime.html
- France (PHAROS): https://internet-signalement.gouv.fr/
- Germany (Onlinewache portal): https://portal.onlinewache.polizei.de/de/
- United States: You can submit a report to the FBI’s Internet Crime Complaint Center (IC3) 3 at https://www.ic3.gov/