Applications on a legacy plan cannot upgrade to one of our latest plans from the Algolia Dashboard. Our Support team will need to manually move your application to the one of our current plan offerings.
Please be sure to review the features, quotas, and limitations for the desired plan before you decide to migrate, as it cannot be reverted.
To move to one of our latest plans, please submit a Support ticket with the following information for verification:
- The Algolia Plan you would like to be on:
- The Algolia application ID(s) you would like to upgrade:
- The email of the application owner
- The Cluster you would like to be on (US-West, US-Central, US-East, UK or EU West) -- Our free and pay-as-you-go plans are limited to using data centers in either the US, UK or EU West.
- The last 5 characters of the admin API key(s) of the application(s) (can be found in your own code, Algolia dashboard under API Keys or Algolia plugin installation for extensions) Each application has its own unique Admin API key.
- If you can't access any admin API key on the account, please provide the last 4 digits and expiration date of the active credit card for the account