Contact Support

Internal Support Request: Use this form if you need to contact the Customer Support Team to Submit a Ticket on Behalf of a Customer, Submit a Misconfiguration Report, require Internal Technical Support, or need to inform Support of a Customers Planned Traffic Increase.
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Please choose your issue below

Your email address

*Please make sure you already have a free Algolia account before applying and enter the same above email as your Algolia account.

(Required)

Subject

*Full Name

(Required)

*Company name

(Required)

*Company Website

(Required)

*Are you a paying customer/company of Algolia

(Required) Does your company currently have a paid Algolia account? Do you or any employees of your company currently have a paid Algolia account?

*Role in startup

(Required) What do you do for your startup

*What date was your startup founded?

Accepted Date Format: yyyy-mm-dd Example: 2023-06-28 **Required**: Please attach an official document proving your company's Founding Date to this ticket. An entity formation document or any other legal document that confirms when your company was formed will be sufficient. Failure to provide proof of Founding Date will disqualify your Startup Program application.

*How much funding have you have raised so far?

(Required) Proof may be required

*How big is your team?

(Required)

*Are you part of any accelerators, incubators or startup programs?

(Required) List all the programs that you are part of, this is for informational purposes only, it won’t affect your application at all

*Description

(Required) Please create one ticket per topic.

Referral Partner(optional)

Please do not edit this entry.

*By checking the box below you confirming that you have read and accepted the Algolia Startup Program Terms, Algolia’s Terms of Service, and Algolia’s Privacy Policy (all linked below).

(Required) https://www.algolia.com/policies/startup-program-terms/ | https://www.algolia.com/policies/terms/ | https://www.algolia.com/policies/privacy/

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Contact Support

Use the forms below to contact internal teams as an Algolian.