How do I troubleshoot an out of sync item in Magento? August 16, 2022 20:34 Updated First, index the item over using the SKU re-indexing form. See whether an error pops up indicating the reason the issue occurred. Information on the indexable products is here.We recommend reviewing this guide on "out of sync data". Related articles How do I re-index all items in Magento? Is there a size limit for my index/records? How can I troubleshoot with Search API Logs in the dashboard? How do I troubleshoot or add widgets to Magento in the console? How do queryIds work? Comments 0 comments Article is closed for comments.