Products don’t get updated when marking them available/unavailable

When updating products from the Shopify’s Admin section using the batch Make available or Make unavailable action, Algolia doesn’t get the update: Shopify does not send the proper webhook for this action.

Update the availability of the products using the Availability field in the Bulk Editor:

• Select the desired products
• Click on Edit products
• If you don’t see the Availability field, add it using the Add fields button
• Mark the products as available/unavailable

This action triggers the correct webhook from Shopify, which will trigger an Algolia indexing.

This might be slower than using the batch action. Unfortunately, this is the only available workaround for now. This has been communicated to the Shopify Team.

Last reviewed 16-11-22.