To help you debug front-end issues in a theme that isn’t your live one, we need to see the relevant theme in action. Therefore, we’ll ask you to share a preview link to the theme in which you’re installing our plugin.
To get it, right-click on the Preview button of the Actions dropdown, and click Copy link location in the contextual menu.
If your store isn’t live yet, you might be using a password to block users. Feel free to send it to us via email with a link to the associated question on the forum.