First, make sure the products are properly indexed by Algolia. This can be achieved by navigating to the Explorer, selecting the index containing your products and searching the product.
In case the product shows up in the Explorer, please confirm the product has the right visibility settings. When products are only visible in the Catalog, they will not show up while searching; they will only show up on the instant search page in the category section.
In case the product does not show up in the Explorer, the product is not indexed (properly). Make sure the product adheres to the requirements the extension uses to determine if a product is indexable. If the product meets the set requirements, please hit ‘Reindex’ again.
Should the problem persist, please turn on logging and investigate the log files. This should provide more insights into what’s going on during a reindexing operation.
Article is closed for comments.