One of the requirements to qualify for our DocSearch program is:
Your website must be publicly available. We do not host search indices for websites that are only available after authentication or are hosted on a private network.
A private network means private hosting or sites that require a login auth.
The free DocSearch plan, doesn't include technical web support from the Support team. For further assistance, you can post your question on the Algolia Community Forum or Discord. For front-end issues, you can raise the issue directly on GitHub. In addition, you can review our DocSearch Documentation and FAQ.