If a 404 error is received from the provided SSO URL and audience URL, how can this be corrected?

It is expected that the SSO URL and audience URL return a 404 before we set up the SSO configuration with these URLs. The flow is: 

• We build these URLs by incorporating a unique hash in the URLs and then share these URLs with you in a PDF

• You use these URLs to generate your own XML configuration. Then you will need to send the XML file to us

• We generate the SAML SSO configuration using both the URLs we built and the information provided by the XML file. 

If you still experience 404 errors after we have confirmed that the SSO configuration has been set up, then please contact the Support team here.